Sight Support
A device that combines a walker and a white cane to provide effective and accessible physical and visual aid.
Overview
Sight Support is an assistive medical device for visually and physically impaired people who are seeking ways to remain active as they age.
My Role
In addition to collaborating with my teammates over Zoom from Boston - New York, I was responsible for facilitating connections with users, user research, prototyping, and user testing.
Project Details
Prompt
Improving life outdoors
Skills
UX / UI Design
Mechanical Engineering
Electrical Engineering
Team
Joselyn, Electrical Engineer
Ian, Mechanical Engineer
Duration
10 weeks
The Challenge
Visually and physically impaired elderly people struggle navigating alone because, individually, the white cane and walker do not offer both physical and visual aid.
This challenge was inspired by my blind relative, Jay Blake. After machinery accident, Jay has been blind since the age of 30. He provided honest feedback, testing, and insights throughout our 10 weeks.
Research led the frequency and magnitude of the need to improve the navigation for visually and physically impaired elderly.
By the age of 65...
How do you design for people who are blind?
Empathize, Define, Ideate, Test... REPEAT!
Throughout the 10 weeks, we were challenged to brainstorm, prototype, and test through Zoom calls from Boston to New York.
Of all the design projects I've worked on, I've never experienced designing for someone who cannot see your product.
This pushed me to being even more purposeful and empathetic with our users.
Our Users: Blind Elderly and Medical Professionals
Our target user is someone who is visually and physically impaired over the age of 65 who is seeking ways to improve their navigation.
Our purchasers are medical distribution companies, hospitals, family of the elderly, and the elderly themselves.
Empathizing with Visually & Physically Impaired
Step 1: Learning How to Use a White Cane
THIS is why I love design!
The process always exposes me to new people and experiences that I would never have otherwise.
One of the most memorable parts of this project was connecting with my blind relative, Jay Blake.
Jay has been blind since the age of 30, and was one of the primary people that helped us through user testing and empathizing with blind people.
To mirror the experience as our users to the best of our ability, we blindfolded ourselves when testing.
Jay teaching me how to walk with a White Sight Cane
Qualitative Interviews
While Sight Support's primary users are in the high-risk category of COVID-19, it posed constraints on our ability to test our prototypes to people over 65.
This constraint encouraged my group to be overly proactive with our email and communication for experts with assistive medical devices.
“You see elderly people with canes all the time, the only thing for vision impaired is that they just mark them up with the red and white
- Margrett Gaffney
Massachusetts Commission for the Blind
"Up to this point I have been marking walkers with red and white tape, but that does not solve the problem of identification for obstacles.”
- Brent Perzentka
Wisconsin Council of the Blind & Visually Impaired